Company Information
Nile Wilson Gymnastics Limited is a registered company in England and Wales under company number 11245537.
Gym Locations & Contact Details
Nile Wilson Gymnastics Leeds, 2 Elmfield Way, Leeds, LS13 4UD
leeds@nilewilsongymnastics.com
Nile Wilson Gymnastics Rotherham, Unit 11 Kingfisher Way, Dinnington, Sheffield, S25 3AF
rotherham@nilewilsongymnastics.com
Nile Wilson Gymnastics Mansfield, Portland Retail Park, NG18 1HA
mansfield@nilewilsongymnastics.com
Nile Wilson Gymnastics Coventry, Unit 5, Bilton Industrial Estate, Humber Avenue, Humber Road, Coventry, CV3 1JL
coventry@nilewilsongymnastics.com
Nile Wilson Gymnastics Wolverhampton, Unit 1 Wednesfield Business Park, Waddensbrook Lane, Wednesfield, WV11 3SF
wolverhampton@nilewilsongymnastics.com
Bookings
By making a booking at NW Gymnastics clubs through our site, in person, or by telephone, you warrant that:
After booking sessions online, in person, or by telephone, you will receive confirmation from your club, which is when the contract between us is formed and NWG Term & Conditions are accepted. The Contract will relate only to those sessions whose booking we have confirmed in the Booking Confirmation. We will not be obliged to supply any other sessions.
Payments
The price of any sessions will be as quoted on our site and in our literature (including booking forms) from time to time, except in cases of obvious error. These prices may include or exclude VAT, as specified within the booking confirmation.
Prices are liable to change at any time, but changes will not affect sessions in respect of which have already been paid.
Payments for sessions are completed via direct debit on the 1st of each month (unless delayed due to a bank holiday). Please note that your monthly direct debit pays for your child’s “allocated space” in a class. Sessions missed due to holidays, etc. will not be refunded and direct debits must be paid to keep your “allocated space”, regardless of attendance.
If the direct debit fails NWG retains the right to refuse child(ren) access to the session until full payment is made and confirmation of this payment has been given to the relevant session staff. Please note, if full payment is not made within 72 hours of the direct debit failing, we reserve the right to remove your child from the class due to non-payment. We cannot guarantee that your child(ren) will be able to access the same or any other sessions should they be removed due to non-payment. This is in light of the fact that we have waiting lists for most sessions and will fill your child(ren)s place as soon as a space becomes legitimately available.
Payments are accepted in Pounds Sterling only (£).
Classes
Recreational Gymnastics Taster Sessions
New recreational gymnasts are eligible to have one free taster session in a class suitable for the child(ren)s ability. Following the completion of the taster session, your child(ren) will be offered a space in the session they have just completed the taster in, or a better suited class as stated by a coach. You will have up to 5 days after the taster session to sign up your child(ren) to their class. This can be done at reception immediately after the session or by email before the deadline. To complete sign up you must make payment for the remainder of the month and set up your direct debit.
Squad Gymnastics Trial Sessions
Gymnasts trialing in any of our squad classes will be required to pay for the trial they attend. Following the completion of the trial session, your child(ren) will be offered a space in the session they have just completed the trial in, or a better suited class as stated by a coach. You will have up to 5 days after the trial session to sign up your child(ren) to their class. This can be done at reception immediately after the session or by email before the deadline. To complete sign up you must make payment for the remainder of the month and set up your direct debit.
Quality of provision
Unless we are prevented from doing so by a Force Majeure Event, we will provide Courses which:
This warranty is in addition to your legal rights in relation to services which are not carried out with reasonable skill and care, or which otherwise do not conform with these terms and conditions. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.
These terms and conditions apply to any substitute sessions we arrange with you in the unlikely event that the original sessions do not conform to these terms and conditions.
You must provide us, in sufficient time, with any information and instructions relating to the sessions, that are necessary to enable us to provide the sessions in accordance with these terms and conditions. This information includes completion of participant information in respect of each child, together with any other information about the participants that you think is relevant for us to know in respect of the session(s), e.g. disability/injury.
If you do not, or you provide us with incomplete, incorrect or inaccurate information or instructions, we may cancel the contract by giving you written notice.
Provision of session(s)
We will provide the session(s) to the participant(s) on the date(s) set out in the booking confirmation.
We will make every effort to carry out the session(s) on time, but there may be delays due to circumstances beyond our control. In this case, we will complete the sessions as soon as reasonably possible, and in the event we must cancel a session, you will be offered a place on an alternative session or a full refund.
We may have to suspend a session if we have to deal with technical problems or injury, or to make improvements to the session. We will let you know in advance where this occurs, unless the problem is urgent or an emergency.
We reserve the right to modify a session(s) due to adverse weather conditions, low attendance or other unforeseen circumstances and will notify you of such modification as soon as possible.
On occasion we may be required to cancel sessions as a result of factors such as low attendance/bookings, venue or facility issues, adverse weather conditions or other unforeseen circumstances. We will notify you of any such cancellations as soon as possible by email and/or telephone.
Participant information
As part of the booking process, you will be asked to provide your child’s details. Please provide us comprehensively and truthfully with all information which may be relevant to your child taking part in the session. All relevant information regarding your child must be provided prior to their first session – their free taster session is considered their first session.
We reserve the right to remove a participant from the session(s) or to refuse admittance should we deem it necessary to do so. This includes where a participant does not comply with the safety rules and advice, does not act responsibly and courteously, is disruptive, does not participate, behaves in a way we deem to be inappropriate in the circumstances, fails to respect or affects the enjoyment of the session(s) for other participants.
Participants should be dressed appropriately for the activities of the session(s) on which they are enrolled. We reserve the right to refuse admittance to any participant who we consider not to be appropriately dressed. Guidance on suitable attire can be found below:
Participants are expected to be reasonably fit and healthy and not suffer from any medical condition, which would make it more likely that they would be involved in any incident, which could result in injury to themselves or others. If you are in any doubt as to whether the participant should attempt the activities that we have set out in our session details, do talk to us about your concerns prior to booking.
As per British Gymnastics guidelines, individuals that present with any of the following medical conditions must seek medical advice and provide a doctor’s note prior to participating in gymnastics: pregnancy, detaching retina, confirmed atlanto axial instability (AAI), rodded back, brittle bones.
This is not an exclusive list, and we reserve the right to deny an individual’s participation due to a medical condition if medical advice has not been sought prior. There are specific protocols to be followed for individuals with downs syndrome and dwarfism. Please contact British Gymnastics or your Nile Wilson Gymnastics club for details on the specific policies.
No refunds or compensation will be payable by us in the event that any participant is not permitted to, or decides not to, undertake or complete the session(s) for the reasons set out in this clause.
Medical attention
In the unlikely event that any participant requires medical attention during a session, we will provide first aid on site and make every attempt to contact you.
You acknowledge and consent to our taking the participant offsite to obtain medical attention when we deem this is required, if necessary, in an emergency.
Cancellation of an ‘allocated space’
You may cancel your child(ren)s “allocated space” at any time by confirming this cancellation in writing at least 2 weeks/sessions before the direct debit are due to be removed. Cancellation any later than will likely still lead to the direct debit still being taken. A refund will not be offered if the correct notice has not been given. If you cancel mid-month your child may attend their class until the end of the month. Please note that we are unable to refund your payment for that month.
Expectations on users
Users of Nile Wilson Gymnastics are expected to adhere to all club rules and policies. These policies are available from your club and may include the following:
This list is not exhaustive and for a full list of policies and procedures, including club rules please speak to your club or visit our website.
In addition users and any person attending the club with a user is expected to ensure that they do not cause any damage or act in any manner which could lead to loss or damage to the club, it’s contents, staff, and other users.
British gymnastics membership
NW Gymnastics is a British Gymnastics registered club. As a result, it is mandatory that all NWG clubs, coaches and gymnasts are consistently members of British Gymnastics, to ensure all parties are covered by the appropriate insurance. All gymnasts must purchase the ‘Community’ membership unless specified otherwise by a member of the NWG team. For example, squad gymnasts who compete regionally will be asked to upgrade to the ‘Competitive’ membership when appropriate. If the gymnast is already a British Gymnastics Member they will need to ensure that it is up-to-date and your specific NWG club is added. The correct membership must be purchased prior to your gymnast’s third session. NW gymnastics reserves the right to refuse child(ren) access to their class if the correct membership has not been purchased. Further details on British Gymnastics membership can be found on the British Gymnastics website.
Competition/special event fees –
On certain occasions your child(ren) may be invited to take part in additional activities outside of their usual training sessions e.g. competitions, summer camps. Payment (if required) must be paid prior to the deadline specified in the event invitation. If a deadline was not set, payment must be made prior to the event itself. Failure to pay by the allocated due date may result in your child(ren) being unable to attend the aforementioned additional event. Payments for such events can be made via the club reception or in other ways as identified when an invitation to attend is given/sent.
Summer Camps booked must be paid for within 48 hours of booking. Non attendance of the camps without giving 24 hours notice will result in the fee still being payable.
Our Refunds Policy
When you cancel a Session(s) booked with us no refund will be due for the current billing month. If your child(ren) is absent from sessions you will not be due any refund unless as a result of injury or illness and according to the terms identified below in section 15. We will process any refund due to you as soon as possible and, in any event, within 30 days of the day you have given notice of your cancellation.
If you cancel a Session because you claim that the Session is not of an acceptable quality, we will make investigations and will notify you of any refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via email that you were entitled to a refund for the session. We will usually refund any money received from you by bank transfer to details we will request from you at the time of confirming a refund is due.
When you cancel a Session(s) booked with us no refund will be due for the current billing month.If the “Block” has already begun and your child has attended any or part of it during the seven-day period, you will not be entitled to a refund for cancellation for the session(s) missed or for the entirety of the remainder of the “Block”
When you cancel a Session/Block booked with us after the cooling off period has expired:
If your child(ren) is absent from sessions within a block you will not be due any refund unless as a result of injury or illness and according to the terms identified below in section 15.We will process any refund due to you as soon as possible and, in any event, within 30 days of the day you have given notice of your cancellation.If you cancel a Session/Block because you claim that the Session/Block is not of an acceptable quality, we will make investigations and will notify you of any refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within30 days of the day we confirmed to you via e-mail that you were entitled to a refund for the Course.We will usually refund any money received from you using the same method originally used by you to pay for your booking.
Complaints
In the unlikely event that the Session(s) do not conform with these terms and conditions, please let us know as soon as possible by telephone, email or by post, or by talking directly with the management team at your gym. We will aim to deal with your complaint within 48 hours of its receipt in accordance with our complaints procedure, which is available at www.nwgymnastics.co.uk We may then, at our option: Provide you with a full or partial refund, depending on what is deemed reasonable; or
Offer you a place on an alternative Session.
These terms and conditions will apply to any substitute Session we book for you.
Illness/Injury
In the event that your child(ren) is injured or illness, and as a result is unable to attend gymnastics for a prolonged period then the following must be adhered to in order to avoid continuation of fees;
A refund will be due for any payments made for sessions that could not be accessed as a result of the injury or illness and in line with the confirmations required above. – I didn’t think we did this? We offer credited sessions backdated from receipt of medical evidence
The club will always try to ensure that the “allocated space” is held open for the injured/ill child at no cost. The club will only fill the “allocated space” if the above requirements are not met, or in consultation with the parent/guardian of the child.
Intellectual property rights
The copyright, design right and all other intellectual property rights in the promotional materials, the site and any other materials and other documents or items that we prepare or produce in connection with the Sessions are either licensed to or belong to us absolutely.
You may not use the promotional materials, site, materials, documents or other items detailed above for any commercial purpose.
Consumer Rights
If you are contracting as a consumer and subject to clause below, you may cancel a Contract at any time within seven working days, beginning on the day after you receive the Booking Confirmation. In this case, you will receive a full refund of the price paid for the Session(s) in accordance with our refunds policy (set out below).
You agree to waive your statutory right of cancellation of a Contract concluded at a distance if the Session(s) begin at any time within the seven working day cancellation period and your child takes their place on the Session within that time. This is because you agree to the Session starting before the end of the usual cancellation period provided by law and therefore your cancellation rights end when the Session begins.
If you cancel a Contract you may receive a refund in accordance with our refunds policy (set out below).
To cancel a Contract, you must inform us by email or by telephone. If this cancellation is made after the Sessions begin you must stop your child(ren) from attending any remaining sessions.
This provision does not affect your statutory rights.
Disclaimer
By accepting these terms and conditions, you understand and agree that:
Limitation of liability
Our liability for losses you suffer as a result of us breaking this agreement including deliberate breaches is strictly limited to the purchase price of the Session(s) you booked and any losses that are a foreseeable consequence of us breaking the agreement. Losses are foreseeable where they could be contemplated by you and us at the time your booking is accepted by us. This clause does not include or limit in any way our liability for: (a) Death or personal injury caused by our negligence; or (b) Fraud or fraudulent misrepresentation; or (c) Any breach of the obligations implied by section 2 of the Supply of Goods and Services Act 1982; or (d) Losses for which it is prohibited by section 7 of the Consumer Protection Act 1987 to limit liability; or Any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude our liability.
We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us, including but not limited to: (a) Loss of income or revenue; (b) Loss of profits or contracts; (c) Loss of anticipated savings; or (d) Loss of data; Provided that this clause shall not prevent claims for loss of or damage to your tangible property that fall within the terms of this clause or any other claims for direct financial loss that are not excluded by any of categories (a) to (d) inclusive of this clause.
Data protection
We will only use the personal information you provide to us to provide the Session(s) and in accordance with the terms of our Privacy Policy that can be found on our website or from your club reception
Notices
All notices given by you to us must be given to NW Gymnastics at 8 Mallory Place, SN12 6YB or info@nilewilsongymnastics.com. We may give notice to you at either the e-mail or postal address you provide to us when booking a Session(s).
Notice will be deemed received and properly served immediately when posted on our site, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email that such email was sent to the specified e-mail address of the addressee
Transfer of rights and obligations
The Contract between you and us is binding on you and us and on our respective successors and assigns.
You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.
We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an event outside our reasonable control (Force Majeure Event).
A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will take reasonable steps to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
Waiver
If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
A waiver by us of any default shall not constitute a waiver of any subsequent default.
No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in.
Severability
If any of these terms and conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
Entire agreement
These terms and conditions, the Booking Confirmation, the Child Information Form and any other document expressly referred to in them constitute the whole agreement between us and supersede any previous arrangement, understanding or agreement between us, relating to the subject matter of any Contract.
We each acknowledge that, in entering into a Contract, (and the documents referred to in it), neither of us relies on any statement, representation, assurance or warranty (Representation) of any person (whether a party to that Contract or not) other than as expressly set out in these terms and conditions.
Each of us agrees that the only rights and remedies available to us arising out of or in connection with a Representation shall be for breach of contract as provided in these terms and conditions.
Nothing in this clause shall limit or exclude any liability for fraud.
Our right to vary these terms and conditions
We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.
You will be subject to the policies and terms and conditions in force at the time that you book Courses with us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Booking Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary).
Law and jurisdiction
Contracts for the booking of Sessions/Blocks through our site & by telephone & any dispute/claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute/claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
